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Evening and Weekend Appointments Available Now

You can now access additional Primary Care Services in the evenings and at weekends.

 

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and some Saturdays, Sundays and bank holidays.   This collaboration  by  practices  will ensure all patients in Wiltshire  have this option, but this might mean you will be offered an appointment at another practice.

 

Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

 

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

For more information, please contact your usual GP surgery.

Practice Management

The practice management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Jane Milton (f)

JM

Jane delivers services to our patients through QoF, additional services, quality markers and locality initiatives. 

Ms Tracey Hallett (f)

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Mrs Sally Hussey (f)

Mrs Sally Hussey is the the Reception Supervisor, Sally oversees the day to day activities of the surgery and has worked at Adcroft for 12 years. Sally previously worked as Management in retail, with a Prescription background.

Mrs Lisa Turner (f)

Mrs Lisa Turner is the Deputy Reception Supervisor and has responsibilities for administration work involved with our Online Services, Palliative care Patients & Nursing Homes. Lisa has worked at Adcroft Surgery for 20 years & previously worked in the outpatients department at a Military Hospital in Germany.

 
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