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Practice Management

The practice management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Linda Thomas (f)

Linda Thomas

Mrs Linda Thomas is General Manager and oversees the non-clinical issues appertaining to the surgery. With a strong financial background she oversees the business and strategic management of the practice.

Her role encompasses staff management , contract negotiation, HE, H+S, service delivery.

Mrs Jane Milton (f)

JM

Jane delivers services to our patients through QoF, additional services, quality markers and locality initiatives. 

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Mrs Lisa Turner (f)

Mrs Lisa Turner is the Deputy Reception Supervisor and has responsibilities for administration work involved with our Online Services, Palliative care Patients & Nursing Homes. Lisa has worked at Adcroft Surgery for 20 years & previously worked in the outpatients department at a Military Hospital in Germany.

Mrs Sally Hussey (f)

Mrs Sally Hussey is the the Reception Supervisor, Sally oversees the day to day activities of the surgery and has worked at Adcroft for 12 years. Sally previously worked as Management in retail, with a Prescription background.

 
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