Welcome to Trowbridge Health Centre
Trowbridge Health Centre is in Trowbridge, the county town of Wiltshire. The practice is formed by the merger of Adcroft Surgery, Bradford Rd Medical Practice and Widbrook Surgery.
We are based at 2 sites; The main site is Trowbridge health centre and a second site on the old Widbrook surgery site on Wingfield road
Trowbridge Health Centre: main entrance: Hammersmith Fields BA14 9LW
Old Adcroft entrance: Prospect place BA148QA
Trowbridge Health Centre @ Wingfield road : 72 Wingfield road BA14 9EN
There is car parking at all entrances
We offer a friendly, efficient and professional service to all the family. High quality services are delivered by a broad range of practice team members. We work from purpose built premises, and provide a full range of general practice services. In addition there is a pharmacy onsite at both sites.
New way of accessing minor illness and on the day appointments
As the winter approaches, we have already started seeing an unprecedented demand for emergency on the day appointments. This puts considerable pressure on our emergency appointments every day and our ability to safely and appropriately manage the most ill patients.
The vast majority of these on the day emergency requests are for ‘minor illnesses’. These are generally conditions that in most cases will settle on their own and can be dealt with by self care or the pharmacist. They frequently don’t need any contact with a clinician.
Examples of minor illnesses include sore throats, coughs, cold, ear infections, sinusitis and backache.
From the 3rd January we are setting up a new pathway for patients wanting to access urgent care.
For all appointments other that routine appointments, you will be required to go through the ‘Doctorlink’ triage process. This is an online symptom checker. You answer the questions on the app or website and it will then advise you on the right management for you.
You have to be registered with Doctorlink before you can use it. You can register with Doctorlink on https://app.doctorlink.com/Trowbridge%20Health%20Centre/register
All under 16s will need to be registered by their parents.
If it advises that you need to see a clinician, your details will be sent directly to the practice and we will contact you with an appointment by telephone or SMS.
This same system will work at the front desk for anyone wanting an appointment on the day or a specified minor illness. In other words, you will be asked to access the appointment system through Doctorlink.
Obviously as the telephone message already states, if you are suffering from a life threatening illness we would ask you to call 999 immediately.
If you require a routine appointment, then this will be made in the usual way (front desk/ telephone or online).
Doctorlink is a symptom checker and you can choose to use it even for routine issues if you wish
Trowbridge Health Centre
Trowbridge Health Centre Patient Participation Group
The practice runs a patient participation group which meets regularly and is open to all patients. If you would like to join the group or have any feedback you would like to be considered at these meetings please let us know.
The Practice has a large car park for patient use with level access and designated areas exist for disabled drivers.
Please note there is now a maximum Parking time limit of 90 minutes in our car park - If you think you will be parked for longer please enter you car registration details on the parking screen located in reception.
(Site updated 31/01/2019)